This cancellation policy applies to all registrations made for the Campus Experience Real Madrid Foundation 2026.
All cancellation requests must be submitted in writing to the Campus coordination team.
Refund and date-change conditions vary depending on when the cancellation is submitted and whether the participant has purchased the CPP (Campus Protection Plan).
1. Cancellations made more than 60 days before the start of the Campus
Without CPP: 75% refund of the amount paid, or the option to change dates.
With CPP: 80% refund of the amount paid, or the option to change dates.
2. Cancellations made between 60 and 30 days before the start of the Campus
Without CPP: No refund will be issued. A date change will be the only option available.
With CPP: 75% refund of the amount paid, or the option to change dates.
3. Cancellations made less than 30 days before the start of the Campus
Without CPP: No refunds or date changes will be accepted, regardless of the reason.
With CPP: No refunds or date changes will be accepted, regardless of the reason.
4. Cancellations during the Campus (force majeure)
No refunds or date changes will be granted for cancellations submitted after the Campus has begun, regardless of the cause.
5. Voluntary withdrawal or expulsion
In cases of voluntary withdrawal by the participant or disciplinary expulsion, no refund or financial recovery will be provided for unused days.
6. Special cases
In exceptional and duly justified circumstances, the organization may evaluate the situation individually, provided the corresponding supporting documentation is submitted.
7. Refund processing
Refunds, where applicable, will be processed within up to 2 months following the cancellation of the reservation.
