This document contains information regarding the activity, internal regulations, code of ethics, mandatory codes of conduct, and other relevant details such as the internal information system (ethics channel) and health assistance insurance.
This policy and these conditions include all information contained in the cancellation policy, FAQs, and other materials provided through the website used for registration, as well as in all other documentation related to the Real Madrid Foundation Campus Experience that may be delivered. All such information is binding and subject to acceptance.
This general policy and terms and conditions may be modified at any time to ensure the proper development of the activity for which registration has been made. Any modifications may be communicated through available means provided by the user and/or their legal representative. We recommend regularly checking the website (https://campusexperiencermf.com/).
For any questions or comments regarding the general policy and terms and conditions, please contact: info@campusexperiencermf.com.
The activity developed by the Real Madrid Foundation has a clear focus on values education. It is not, under any circumstances, a competitive or professional promotional activity. Personnel of the Real Madrid Foundation, as well as any third party involved in the activity, are prohibited from providing any testimony, report, or document concerning the technical or athletic abilities of participants that could suggest any technical or sports-related interest from clubs or sports entities, including Real Madrid C.F.
The Campus Experience, focused on education in values, is a project by the Real Madrid Foundation that provides an opportunity to experience teamwork, discover, and share the values of Real Madrid.
All information about the Campus Experience can be found at https://campusexperiencermf.com/, and we especially recommend reviewing the Frequently Asked Questions section. For any questions, please contact info@campusexperiencermf.com.
To ensure understanding by both participants and families, the following basic internal rules are established to guarantee the proper operation of the Real Madrid Foundation Campus Experience. Failure to comply may result in sanctions or expulsion.
At the beginning of each campus session, monitors and/or group coordinators will explain the internal rules in detail. In general, all participants are required to:
Additionally, the CHILD AND ADOLESCENT PROTECTION section includes a mandatory code of conduct for all participants and their parents/guardians.
The Real Madrid Foundation, in compliance with the legislation on the comprehensive protection of children and adolescents against violence, and aligned with its commitment to the 2030 Agenda—specifically Goal 16.2: “End abuse, exploitation, trafficking, and all forms of violence and torture against children”—has implemented a risk assessment system, protocols, and procedures to guarantee the fundamental rights of minors to physical, psychological, and moral integrity against any form of violence, ensuring their free personal development.
In this regard, the Real Madrid Foundation has appointed a Child Protection Delegate, who minors may contact via proteccionalmenor.fundacion@corp.realmadrid.com to express concerns. The Delegate is responsible for ensuring compliance with established protocols by both the Real Madrid Foundation and any third party involved in the activity, initiating relevant communications in cases where violence against children or adolescents is detected.
The Real Madrid Foundation and any third party involved in the activity will not tolerate any form of abuse or harassment during activities. Reading and compliance with the code of conduct detailed below is mandatory for all participants and their families.
