What are the additional services?

We have several additional services at the Real Madrid Foundation Campus Experience, which will make your child’s stay at our camp an experience they will never forget.

Extra night

Additional night between camps

Transfer

Extra Kit

Last minute additional service

Payment methods

Payment must be made by Visa or Mastercard credit card (American Express is not accepted).

• Single payment: 100% of the campus fee will be paid at the time of registration. 

In case of registration before January 31st, 2023, you will benefit from the following discounts: 3% additional discount for High Performance programs and 2% additional for all the remainder programs.

• Installment Payment
  • Two installments:
    • Payment of 30% of the total amount at the time of registration for reservation fee (non-refundable).
    • Payment of the remaining 70% before May 31st, 2023.

Policy of returns:

• In case of cancellation of an inscription within 5 working days from its confirmation, 100% of the amount paid will be refunded.
• In case of cancellation more than 30 days before the start of the campus:
  • If full payment has been deposited: 70% of the amount paid will be refunded.
  • If 80% of the total amount has been paid (in case of installments): 50% of the amount paid will be refunded.
  • If only 30% of the total amount has been paid: there is no refund (the reservation fee is non-refundable).

• In case of cancellation less than 30 days before the start of the campus:
  • Voucher to be used in the 2024 edition for campus held in Madrid.
  • Free and unlimited date-change for campus held in Madrid in 2023.

• In case of casualties during the development of campus:
  • You will be entitled to a refund only in case of withdrawal for reasons of force majeure duly certified counting from the day after departure. If that is the case, the following amounts will be refunded:
    • Campus Experience Day Camp and Half Day Camp: 30€/day for each day not enjoyed.
    • High Performance Day Camp and Campus Experience Residential Camp: 60€/Day not enjoyed.
    • High Performance Residential Camp: 80€/day for each day not enjoyed.

• In case of voluntary withdrawal of the campus, there will be no right to refund.
• In the case of a visa refusal from countries with Visa requirements and always if a legal document can be provided as evidence of the refusal, 100% of the amount paid will be refunded. This clause does not apply to instances when the visa application is submitted outside deadlines established by each embassy or if the visa is refused due to misuse or fraudulent use of materials provided by Campus Experience for that purpose.

Invitation letters will only be sent to participants; at no time will they be issued in the name of any adult.

The issuance deadline will be 24 to 48 hours once the application has been made. It should be borne in mind that in order to do this, documentation and payment regarding the aforementioned registration must be completed and received.

In the absence of such deadline, Campus Experience will not be liable for the consequences of any such action and therefore no amount already paid will be refunded.

•  Amounts paid for extra services cannot be refunded in any case.

•  Any refund necessary will be paid at the end of Campus Experience 2023.

Changes and registration errors:

All changes or errors to a registration must be notified within 10 days prior to the programme start date; otherwise, no amounts can be returned and 100% of the amount due for the earlier programme must be paid.

The Campus attendance date must be changed if participants fail to obtain the corresponding Visa 15 days prior to the programme start date. If it is not possible to change the date and if the participant is unable to attend or can only attend part of a campus, the total campus amount will not be reimbursed and the overhead fixed costs for campus preparation incurred by the organisation will be charged. With notice of less than 7 calendar days, no change will be made either.