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Add to campus:

Extra night

Transfer

Pick-up points

What are the additional services?

We have several additional services at the Real Madrid Foundation Campus Experience, which will make your child’s stay at our camp an experience they will never forget.

Extra night

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Additional night before or after the camp and it should be purchased with the transfer service (as the check in and check out will be out of the official schedule).
The residential camps for boarders end on a Saturday and start on a Sunday. For any participants who do want to or cannot return home on those days, we offer the extra night service, during which the participant will still be looked after by a supervisor, with extra activities and care included.
This service is NOT necessary for the Saturday to Sunday night in the middle of the Residential Camp 2 weeks.

Price: 100€: this service is only available for boarders of “Residential Camp 1 week”, “Residential Camp 2 weeks”, “High Performance Residential Camp 1 week” and “High Performance Residential Camp 2 weeks”

 

Additional night between camps

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When registering for two “Residential Camp 1 week” or “High Performance Residential camp 1 week” programmes for boarders that do not coincide with a two-week block, or to register two “Residential Camp 2 weeks” or “High Performance Residential Camp 2 weeks” `programs, you will be able to buy an extra night between the two camps if you are not able to pick up the participant between them.
This service is not included in the camp price.
Price: 100€

 

Transfer

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This service is exclusively for Campus Experience Residential Camps boarders.
If the participant is expected to be travelling alone, or the transport Schedule doesn’t allow to be in the meeting point on time, we have an additional service in which a Campus Experience team will be responsible for meeting the participant at the arrivals terminal and taking them directly to the accommodation, where they will be accompanied by supervisors and any other children who have already arrived.
Likewise, Campus Experience staff will, at the agreed time, be responsible for taking the participant to the airport (or other mode of transport) to return home.
This service consists of:

  • Collection from the airport, or bus or train station by Campus Experience supervisors.
  • Travel insurance is included.
  • Transfer to the accommodation in transportation owned by Campus Experience.
  • Transfer from the accommodation to the airport, or bus or train station, accompanied at all times.
  • The supervisor accompanies the participant to the appointed place for meeting the flight attendants for accompanying minors, who then take charge of the child.

To organise this service, we need you to send us a series of documents with all the complete information on the flight, along with proof that you have paid the price supplement for the service.
This service is not included in the camp price.

  • Return price (arrivals and/or departures between 9:00 and 21:00): €300
  • One-way price (arrivals and/or departures between 9:00 and 21:00): €150
  • Extra price (arrivals and/or departures between 9:00 and 21:00): €75 per journey

 

Extra Kit

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In case you want an additional kit to the one included in the Welcome Pack, you can buy one or more extra kits during the registration process.

The extra kids include: T-shirt, shorts and socks. (we cannot guarantee similar kits)

Price: 54€/each (taxes incl)

Lunch service – Campus Experience Half-day Camps

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For the Campus Experience Half-day Camps, with the meeting point in Valdebebas, we have an extra lunch service. Participants will have lunch at de camp and will be picked up at 2:00 p.m. in Valdebebas.

Price: € 75 / week (not available on single days)

(service subject to availability)

 

Santiago Bernabeu Stadium meeting point

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Intended for those participants of Campus Experience Half Day Camps who wish to establish the Santiago Bernabéu area (15, Doctor Fleming St) as their meeting point, with departure time at 08:15 and return time at 13:30

This extra service can be hired during the registration process.
Price: € 52 / week (not available on single days)

(service subject to availability)

 

Last minute additional service

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The internal organisation and logistics of Campus Experience is highly complex and strives to provide excellence in our treatment of and service to participants.

For this reason, this extra cost must be added to any of the aforementioned services if purchased within 72 hours of the camp starting and must always be paid in advance (without the payment of this amount, the service will not be able to be hired)

Price: €75/extra service

Cancelling registration

  • Cancellations of enrolment within 5 business days from the confirmed booking date will be reimbursed at 100% of the amount paid.
  • Cancellations longer than 30 days before the campus start date:
    • Full Payments: 70% of amount paid reimbursed.
    • If only 30% of the total amount was paid, there won’t be any refund (place reservation non-reimbursable)
    • Voucher for use during 2024 season for campus held in Madrid.
    • A registration may be postponed only once and to the following season as long as there is notice of at least 15 calendar days before the start of the campus (except for reasons of force majeure). In case of non-attendance, the cancellation policy in force must be assumed.
    • Free of charge and unlimited change of date for campus held in Madrid during 2023.
  • Cancellation with less than 30 days’ notice before campus start date:
    • Voucher for use during 2024 season for campus held in Madrid.
    • A registration may be postponed only once and to the following season as long as there is notice of at least 15 calendar days before the start of the campus (except for reasons of force majeure). In case of non-attendance, the cancellation policy in force must be assumed.
    • Free of charge and unlimited change of date for campus held in Madrid during 2023.
  • Leaving during the Campus Experience: Reimbursable only if the participant has to leave due to proven force majeure, payable from the date after leaving.
    • €30 per day missed by the participant for Day Camps
    • €50 per day missed by the participant for Residential Camps and Campus Experience MAX Day Camp
    • €80 per day missed by the participant for Campus Experience MAX Residential Camps.

No amounts reimbursed if a participant chooses to voluntarily leave the camps.

Amounts paid for extra services cannot be reimbursed in any case.

Any reimbursements necessary will be paid at the end of Campus Experience 2023.

The operational costs arising from the reimbursed amount will be assumed directly by the holder of the bank account.

 

INVITATION LETTER AND VISAS

100% of the amount paid will be reimbursed if visas are refused from countries with Visa requirements, as long as a legal document can be provided as evidence of the refusal. This clause does not apply to instances when the visa application was submitted outside deadlines established by each embassy nor if the visa was refused due to misuse or fraudulent use of materials provided by Campus Experience for the purpose.

Invitation letters can only be sent to participants. No invitation letters may ever be sent in an adult’s name.

Invitation letters will be dispatched within 24 to 48 business hours from the time of request. Please bear in mind that letters can only be dispatched once the necessary documents and registration fee have been duly received, correctly completed.

Campus Experience is not liable for the consequences of such action if the aforesaid necessary time period is not available. For that reason, no amounts already paid will be returned.