Campus Experience

Campus Experience is the new camp concept that the Real Madrid Foundation is running to enable boys and girls aged 7-17 to enjoy an unforgettable experience. At most sports camps, children only do sport, but the Real Madrid Foundation summer camp goes much further. The best sports club in the world has to offer the best sports camp in the world: distinctive, original, innovative, imaginative, comprehensive and excellent.

Campus Experience is a new type of camp that combines instruction in sport and other fields to become an intensive and enriching educational process for participants. Through training with Real Madrid Foundation coaches, through the games organised by the supervisors and through communal living, participants become steeped in Real Madrid’s values: leadership, hard work, self-control, teamwork and respect for others.

Every year, we have children who have already been with us on previous occasions come back, and they have no hesitation in repeating the Campus Experience. We also have new boys and girls discovering us for the first time. All of them arrive as individuals, but leave as a TEAM.

In principle, Campus Experiences are intended for the summer (normally, from the last week of June to the first week of September). If any sort of camp is organised at other times of year, we will announce it on our website.

We have two locations:
Real Madrid City, which is in Valdebebas, just north of Madrid;
The European University of Madrid campus, which is in Villaviciosa de Odón, south-west of Madrid.

Camps for Day Camp (those in which the participants sleep at home) are always in periods of one week, from Monday to Friday, while those for Residential Camp run from Sunday to Saturday. In the latter format, they will not sleep at home, but will stay with other children in the university halls of residence of the Autonomous University of Madrid or the European University of Madrid, in Villaviciosa de Odón, depending on the programme chosen.

Campus Experiences have a fixed duration. The schools, run directly by the Real Madrid Foundation, are completely different and take place throughout the year.

Methods

Football and Real Madrid are core issues whose presence is felt strongly across the board. Along with them, the children will work sequentially on issues relating to the individual (leadership, self-control, hard work), with the collective (teamwork, team spirit, taking part) and with others (solidarity, difference, tolerance, respect for others).
Every day will be themed on a value, on which all the activities will be based:

  • MONDAY – INITIATIVE
  • TUESDAY – HARD WORK
  • WEDNESDAY – SELF-CONTROL
  • THURSDAY – TEAMWORK
  • FRIDAY – RESPECT FOR OTHERS

The values are involved in all the day-to-day activities.

Every activity (Training, Football Theory or Campus Experience Activities) relates to the value of the day, and both coaches and supervisors try to pass that value on through their own example and the work done.

For example, on the Hard Work day, they work on their football skills, learning that talent alone is not enough: constant hard work is necessary to improve.

On the Teamwork day, classroom teaching is used to explain to them the various tactics and systems used in football, and how to work as one; they are taught that an individual can win a match on their own, but a TEAM wins trophies.

The routine changes depending on the programme type (boarding or non-boarding and, within the latter, half-day), but the participants generally follow this routine:

  • First thing in the morning is Training. After each training session, as basic hygiene rule, we ask them to shower and change their clothes, after which we offer them a little snack.
  • After training, Football Theory classes are given (information that every sportsperson should know, such as how to stretch properly or eat appropriately).
  • The Campus Experience Activity will take place after Football Theory. That is a time for interacting with each other and making friends through games, while learning values that are equally important in sport and in daily life: respect, hard work, self-control and teamwork.
  • The supervisors, who work for Campus Experience every year, are selected for their background in teaching, education, leisure and sport. They also receive broad-based specific training from the organisation every year. They therefore have the necessary experience and skills to enable the participants to have fun and learn at the same time.
  • Next comes lunchtime, following by some time in the swimming pool.
  • (Half-day participants end their camp at 13:00, so lunch is not included.
    Since they finish at 13:00, they also cannot take part in the tournaments held at Valdebebas every Friday, involving all the full-day camp groups.)
  • By early evening, they are back in training, followed by showers and a snack.
  • Non-boarding Campus Experience participants end their day at this point (around 19:00). Those who are staying the night, on the other hand, will enjoy another Campus Experience activity, until the time comes for them to speak to their families. In other words, from 20:15 to 21:15, they can call their parents if they want; alternatively, parents can use this time to call their children (for that purpose, we recommend that they carry a mobile phone so they can be called directly, but parents will be given a phone number to call anyway, in case they prefer to call themselves).

Our comprehensive sports-instruction programme is the great innovation that the Real Madrid Foundation is bringing with the Campus Experience. It is about creating a space for learning the skills, methods and values of the players who have made up Real Madrid’s history. This comprehensive instruction programme will include training sessions, values activities and sports-culture education.

The activities take place at different times of day, run by specialists in each field: Real Madrid Foundation coaches will take the training sessions, while supervisors, educators and specialists will be responsible for recreation activities and sports-culture education.

To pass on our values, we have three types of activity, which we have called Campus Experience Activities:

  • The first of them is the Feel Experience Activity, in which all the participants play a big game in which they feel and experience the value of the day. For example, on the “teamwork” day, they play a variety of team-building games, in which they can only win by completing a series of challenges that demonstrate how united the team is. On the “self-control” day, the participants play One to Win, in which they have to demonstrate their ability to control their nerves under pressure in hands-on activities.
  • Another is the Fun Experience Activity, which always takes place at more relaxed times, such as before or after lunch. The intention is for participants to have fun playing short games offered in new spaces, such as the swimming pool. Each participant can choose their game, such as footvolley, kickball or other games unrelated to football.
  • Lastly, there is the Team Experience Activity, which is intended to remind participants of everything they have worked on during the day. Through exercises and games, each supervisor will sit down with the participants in their group to talk about the value of the day and relate it to their experiences, giving them time to express themselves, to say how they are feeling at the camp and to share their experiences.

Sports activities are supervised by a Real Madrid Foundation coaching team. The Campus Experience training sessions are made up of 90 min. training in the morning and 60 min. in the afternoon.

The football-theory sessions cover issues such as level tests (a sportsperson’s physical preparation, nutrition, rest, hygiene, etc.), individual technique (passing, control, dribbling, etc.), decision-making (sports psychology, football injuries, strapping, etc.), tactics (strategy, set-piece routines, transitions, attack, defence, etc.) and competition (preparing for competition, football rules and regulations, etc.).

The intensity and duration of the various different football-theory lessons will vary according to the Campus Experience format.

Our teaching staff includes Real Madrid Foundation coaches (with degrees and graduate diplomas in sports science), coaching assistants (with secondary school-level diplomas in sports science), instructors, teachers, educators, and recreation and free-time supervisors.

The official language for communication is Spanish, although most of our staff can speak to participants in English without any difficulty. The organisation’s supervisors and staff will try to get all children involved, regardless of language.

Every year, children who do not speak Spanish or English take part, but sport is a universal language, so they end up communicating without any problems.

A given time is set every day for talking to families (this is normally before dinner, from 20:15 to 21:15).

The children will be able to call from their mobiles, or receive calls to a number that they will be given.

Our facilities also have WiFi, so that they can go online and contact their parents that way, if they want.

We will provide the necessary information bit by bit, as the camp start date draws nearer.

In the case of the Internal High Performance programs, those participants who have contracted the language classes as an extra service will communicate with the families once they have finished and after supper.

Campus Experience is a joint project in which both boys and girls live communally only separated in terms of bedrooms and toilet areas.
Although the percentage of girls grows year on year, we cannot guarantee that there are girls who have enrolled in the campus every week.

Parents will not be allowed to watch training or the other activities on the campus. For security reasons, no parents or visitors are allowed to enter the sports facilities or accommodation.

Food, health and facilities

Food is included in all camp formats, except for half-day ones.

Meal times depend on whether or not the participants are Residential Camp. Non-borders have lunch included, along with morning and evening snacks. Residential Camp have breakfast and dinner included on top of that. The menus are based on a balanced diet, and any special dietary and/or religious requirements a participant may have are taking into account.

The food is adapted to the participants’ needs and to Campus Experience’s specific quality requirements.

Each participant’s menu is in line with any religious and medical requirements they may have.

Any allergies that the participant may have are stated at the time of registration, so their supervisor will be on the lookout to ensure they get a menu adapted to them personally.

In principle, this should not cause any major issues, provided that their doctor allows it. Our participants’ health, well-being and safety are the most important thing for us, so we have to ensure there is no risk to any of them, and that our supervisors and coaches can offer your child the proper care.

To that end, we will need you to ask your doctor for a note stating whether or not your child can take part in sport under the conditions at the camp, as well as a full description of any medical problem they may have and how it would have to be treated, if that were necessary, and of any specific care they require. Our team will analyse that note to determine whether your child could participate in the camp without running any risk; if we decide that they can, we will tell you to go ahead with the booking.

No, unless the participant has any allergies and/or other health problems that require specific care. In that case, you will need to send us a medical certificate that states the problem and how to treat it.

The facilities where the participants train will depend on the camp format. Both Residential Camp and Day Camp train at Real Madrid in Valdebebas.

All Campus Experience High Performance formats will train at the European University of Madrid facilities and the Villaviciosa de Odón municipal pitches; however, they will visit Valdebebas and play in a tournament there.

High Performance participants will take part in the final tournament on Friday afternoons at Real Madrid City, Valdebebas, with their fellow students from the other football camps.

Participants registered for a camp in Valdebebas will go to the municipal swimming pool located in the Hortaleza district of Madrid. For those in Villaviciosa de Odón (Campus Experience High Performance), the swimming pool is located in the vicinity of the European University of Madrid campus.

(Participants will be transported by means of a short bus ride, provided by the organisation.)

We have celiac, vegetarian, lactose-free and pork-free menus, but we don’t have a halal or Kosher diet.

Should there be foods that children should not eat, you can inform us about this in the allergy section and they will not be given this food under any circumstances, but it is important to know that in no case will it be permitted to bring in food prepared outside the Campus facilities.

Unfortunately, due to the large number of allergic children and children with different intolerances and diets who will be living alongside each other on our campuses, under no circumstances will it be permitted to bring in food prepared outside the Campus facilities.

Registration

Half-day non-boarding Campus Experience:

A short but very intensive programme. Designed for any participants who need to have their afternoon free or to eat at home with the family, or simply those who want to enjoy the experience spread over several weeks, but at a gentler pace.

  • Boys and girls aged 7-13.
  • Sports facilities: Real Madrid City in Valdebebas.
  • Transportation from the Bernabéu for a small additional fee.
  • Meeting points: Real Madrid City in Valdebebas.
  • Monday to Friday, 9:00 to 13:00.

Full-day non-boarding Campus Experience:

The full-day non-boarding Campus Experience is our most popular format. Our participants will complete a full programme that combines training sessions led by professional coaches, football-theory classes given by experienced educators and values learned through Campus Experience Activities. However, the Campus Experience is a comprehensive education experience steeped in Real Madrid’s values at every stage of the day, from lunchtime and breaks, to the training sessions themselves.

  • Boys and girls aged 7-13.
  • Sports facilities: Real Madrid City in Valdebebas.
  • Meeting points: Santiago Bernabéu Stadium and Real Madrid City, Valdebebas.
  • Santiago Bernabéu Stadium and Real Madrid City, Valdebebas.

Campus Experience High Performance:

At this high-skill-level camp, our participants must either be officially registered footballers, or play for a club or in a league. In Campus Experience High Performance, all participants will be able to learn specific training techniques, as well as receiving football-theory lessons on issues relating to the world of football and sport. All that is combined, as in all of our camps, with an education in sporting values.

  • Non-boarding and boarding formats.
  • Boys and girls aged 9-17.
  • Sports facilities: Villaviciosa de Odón municipal pitches and European University of Madrid facilities.
  • Meeting points: Santiago Bernabéu Stadium and European University of Madrid (only for non-boarding camps).
  • From Sunday to Saturday (Residential Camp) and Monday to Friday, 9:00 to 19:00 (Day Camp).

Boarding Campus Experience:

The boarding Campus Experience is designed so that any participants who need to, or simply prefer to, can stay in Madrid to enjoy the full experience. Participants will enjoy a full-day non-boarding Campus Experience and, when it finishes, they will carry on in the hall of residence, with lots more activities, through which our participants will end up forging great friendships with their teammates.

  • Boys and girls aged 9-17.
  • Sports facilities: Real Madrid City in Valdebebas.
  • Meeting points: Santiago Bernabéu Stadium.
  • Sunday to Saturday.

Campus Experience has several specific camp formats for goalkeepers, with training specially designed for them.

These take place on certain dates in July and August, which are published on the website.

These are the types of Campus Experience Goalkeepers that we can offer you::

Boarding Campus Experience Goalkeepers (one- or two-week):

Participants wanting to receive goalkeeper-specific training while sleeping overnight in Madrid (at the Autonomous University of Madrid’s Erasmo hall of residence) can sign up for this one- or two-week camp.

  • Ages: 9-17.
  • Duration: 7 days, from Sunday to Saturday.
  • Sports facilities: Real Madrid City in Valdebebas.
  • Meeting point: Santiago Bernabéu Stadium.

Campus Experience Goalkeepers High Performance:

Any children who are officially registered footballers or who play in a league regularly can take part in the Campus Experience High Performance. They can sleep overnight (at a European University of Madrid hall of residence). This boarding Campus Experience High Performance can be one-or two-week.

  • Format: Non-boarding and boarding.
  • Boys and girls aged 9-17.
  • Sports facilities: Villaviciosa de Odón municipal pitches and European University of Madrid facilities.
  • Meeting points: Santiago Bernabéu Stadium and European University of Madrid (only for non-boarding camps).
  • From Sunday to Saturday (Residential Camp) and Monday to Friday, 9:00 to 19:00 (Day Camp).

 

Full-day non-boarding Campus Experience Goalkeepers:

Any who prefer enjoying training and leisure activities, but without staying the night, can enjoy the non-boarding Campus Experience, from 9:00 to 19:00.

  • Ages: 7-13.
  • Duration: 5 days, Monday to Friday. From 9:00 to 19:00.
  • Sports facilities: Real Madrid City, Valdebebas.
  • Meeting points: Two options:
    • Santiago Bernabéu
    • Real Madrid City, Valdebebas

For the moment, we do not have a goalkeeper-specific half-day Campus Experience.

All camp formats offer a comprehensive sports-instruction programme. Campus Experience High Performance is different in that it is higher intensity and there is more time spent training.

There are no requirements for taking part in the camp formats held in Valdebebas. However, all Campus Experience High Performance participants must be officially registered footballers or play regularly for a club because the training is higher-intensity and the physical demands are greater.

In High Performance, the afternoon tournaments last 30 minutes longer, there is an additional 45-minute training exercise and a daily test lasting a further 45 minutes, from which we extract data used to compile the report given to participants at the end.

Registration consists of filling in pieces of information on the registration form, which can be found on our website. Once the form is complete and approved, you will be emailed a copy of the rules and an authorisation slip, both of which you need to sign and return to us.

Once you have done this, if you have not paid by card, you can do so by bank transfer, ALWAYS stating the registration code as the transfer reference and emailing us the proof of payment.

You can register directly through the website or by calling the Customer Services number (+34 912 775 988). You can register directly through the website or by calling the Customer Services number (+34 912 775 988).

You can also upload the authorisation and rules documents directly to the participant file, by signing into the private area after you register. To do so, you will need the username and password found in the confirmation email, which you will receive as soon as you register.

You can pay by credit card or bank transfer (ALWAYS stating the registration code included in the confirmation email), or by using a credit card charge form, which we can email to you.

We cannot, under any circumstances, take your credit-card details over the phone or accept cash payments in the office.

Remember that we do not accept American Express.

Yes, that is possible until 31 May.

60% at the time of registration.

40% before 31 May.

Up to 31 May 2020 (the end date for the last instalment payment), should full payment for registration have been made, 60% of the amount can be refunded. Should payment of the entire amount not have been made, no refund will be made.

As of that date, only 60% of the amount paid will be reimbursed in case of duly accredited injury or force majeure. This information will be individually validated and checked.

In cases involving cancellation once the campus has begun to run, there will be no right to a refund of any amount, except in case of injury or force majeure (which must be duly proven), the following amounts will be reimbursed:

  • a. External Campus: € 20/day for the number of days remaining not enjoyed.
  • b. Internal Campus: € 40/day for the number of days remaining not enjoyed.

Where a visa is refused for countries requiring one, by presenting the legal document proving it, a 100% refund will be processed. This clause will not be applicable in cases where the visa application is made outside the deadlines set by each embassy or where difficulties arise from the bad or fraudulent use of the material provided by Campus Experience for this purpose.

Invitation letters will only be sent to participants; at no time will they be issued in an adult’s name.

The issue period will be 24 to 48 hours once the application has been made. It should be borne in mind that in order to do this it is necessary that the documentation and payment regarding registration is complete and has been received.

Should that period not be available, Campus Experience will not be liable for the consequences of any such action and therefore no amount already paid will be refunded

Under no circumstances will there be a right to a refund of the amounts paid for extra services.

We can offer preferential rates for Real Madrid Foundation members’ children, students of the Real Madrid Foundation’s sports schools, Real Madrid members and holders of the Madridista Card.

No, discounts cannot be combined. However, where students are attending for more than one week, we will always apply a discount on the price for the first week:

  • When registering as a non-border for more than one block, a 5% discount will be applied to the second block and 10% to the third block;
  • When registering as a border for more than one block, a 10% discount will be applied to subsequent blocks.

No, we do not offer that type of discount. However, we can offer you other forms of discount: we sometimes have promotions, we apply discounts for Real Madrid members, holders of the Madridista Card and Real Madrid Foundation members, as well as for registrations for more than one block of training.

Yes, you can, provided that both participants are attending the same camp and are of roughly the same ability. You need to state that you want this on your registration form, in the comments section. While we always try to fulfil this request and are able to do so in most cases, we cannot guarantee it.

That is no problem. You can request it as soon as your registration is fully complete. This means that you must have 100% paid and submitted all documentation.

Should your visa be refused, we will refund the payment to you in full once you have proved that your visa application was rejected.

In properly proven cases of force majeure, participants can leave the camp early. Should this happen, the participant’s guardian will have to request it in writing (email) and follow the established procedure. For reasons of the children’s safety, this procedure is taken VERY SERIOUSLY and must be properly completed.

Yes, you do. When registering your child for the camp, you will have to give the full name and Spanish ID card (or passport) number of the person who will be picking them up. The supervisors always ask the person who comes to collect your child for some form of identification and, should you not have identification with you, we will be unable to allow you to take your child.

Likewise, if the person who will be coming to collect the child changes, you must also give us at least 24 hours’ notice.

Any change or error in a registration must be notified 10 days before the start of the program; should that not be the case, no refund will be made and payment must be made for 100% of the active program.
In the case of those participants who, 10 days prior to the start of the program, have not obtained the corresponding visa, they must modify the date of their attendance at the Campus. Should this date not finally be modified, in cases of non-attendance or partial attendance, the total amount for the campus will not be refunded and the fixed cost that preparing for the campus was charged to the organisation will be deducted.

Additional services

We at the Real Madrid Foundation Campus Experience have several additional services, which will make your child’s stay at our camp an experience they will never forget.

Additional night before or after the camp.
The camps for boarders end on a Saturday and start on a Sunday. For any participants who do want to or cannot return home on those days, we offer the extra night service, during which the participant will still be looked after by a supervisor, with extra activities and care included.

This service is NOT necessary for the Saturday to Sunday night in the middle of a two-week camp. However, it will result in a higher total price.
This service is not included in the camp price.

Price: €150

When registering for two week-long programmes for boarders that do not coincide with a two-week block, you will be able to buy an extra night between the two camps if you do not want or are not able to pick up the participant.

This service is not included in the camp price.

Price: €100

This service is exclusively for Campus experience boarders.

If the participant is expected to be travelling alone, we have an additional service in which a Campus Experience team will be responsible for meeting the participant at the arrivals terminal and taking them directly to the accommodation, where they will be accompanied by supervisors and any other children who have already arrived.

Likewise, Campus Experience staff will, at the agreed time, be responsible for taking the participant to the airport (or other mode of transport) to return home.

This service consists of:

  • Collection from the airport, or bus or train station by Campus Experience supervisors.
  • Travel insurance is included.
  • Transfer to the accommodation in transportation owned by Campus Experience.
  • Transfer from the accommodation to the airport, or bus or train station, accompanied at all times.
  • The supervisor accompanies the participant to the appointed place for meeting the flight attendants for accompanying minors, who then take charge of the child.

To organise this service, we need you to send us a series of documents with all the complete information on the flight, along with proof that you have paid the price supplement for the service.

This service is not included in the camp price.

  • Return price (arrivals and/or departures between 9:00 and 21:00): €90
  • One-way price (arrivals and/or departures between 9:00 and 21:00): €50
  • Extra price (arrivals and/or departures between 9:00 and 21:00): €75 per journey

The content of the English course has been designed by the British Council and its main goal is to teach the football-related English used in- and outside the camp. Courses will be taught by British Council-trained native-speaker teachers.

In addition to the high-quality materials employed specifically to teach the words and phrases needed to talk about football in- and outside the camp, the content covers the same grammar, vocabulary and practical skills that are found on a standard language course… except that the lessons are football-themed or football-related.

Focus: skills and lessons based on and incorporating football-related language, which meet any needs that the students may need day-to-day at the camp.

The subjects include:

  • Training;
  • Nutrition;
  • Tactics, rules of football, aspects of the game (defence, attack, goalkeeping, etc.);
  • Respect, values and inclusiveness.

At the end of the courses, the participants will be able to use specific aspects of the language and will be better equipped to understand the instructions given by coaches on the football pitch.

Times for Campus Experience, boarders: 8:30-9:30, Monday to Friday

Times for Campus Experience Advanced Technique, boarders: 19:15-20:45, Monday to Thursday

Price at the 1-week camp:

  • Boarders: €250 per participant
  • Advanced Technique boarders: €270 per participant

Price at the 2-week camp:

  • Boarders: €500 per participant
  • Advanced Technique boarders: €540 per participant

The content of the Spanish course has been designed by Choices International and its main goal is to teach the football-related Spanish used in- and outside the camp. Courses will be taught by native-speaker teachers.

In addition to the high-quality materials employed specifically to teach the words and phrases needed to talk about football in- and outside the camp, the content covers the same grammar, vocabulary and practical skills that are found on a standard language course… except that the lessons are football-themed or football-related.

Focus: skills and lessons based on and incorporating football-related language, which meet any needs that the students may need day-to-day at the camp.

The subjects include:

  • Training;
  • Nutrition;
  • Tactics, rules of football, aspects of the game (defence, attack, goalkeeping, etc.);
  • Respect, values and inclusiveness.

At the end of the courses, the participants will be able to use specific aspects of the language and will be better equipped to understand the instructions given by coaches on the football pitch.

Times for Campus Experience, boarders: 8:30-9:30, Monday to Friday

Times for Campus Experience Advanced Technique, boarders: 19:15-20:45, Monday to Thursday

Price at the 1-week camp:

  • Boarders: €250 per participant
  • Advanced Technique boarders: €270 per participant

Price at the 2-week camp:

  • Boarders: €500 per participant
  • Advanced Technique boarders: €540 per participant

This is an exclusive External Campus service. For those parents who, due to any circumstances or force majeure, need to leave the children before the campuses’ start times or pick them up after they have finished, we have a late check-out or early check-in service offering them the possibility of dropping off the children 1h before or picking them up 1h later at the meeting point specified in the registration. This service will have a weekly cost of € 75.

Other frequently asked questions

We have drawn up a general list of what Campus Experience participants should include in their luggage.

Residential Camp:

  • Trainers
  • Football boots (we recommend that they are already broken in, to avoid blisters and rubbing; to avoid injury, we recommend multi-stud boots because most of the football pitches used are artificial turf)
  • 5 pairs of sports shorts
  • 10 T-shirts
  • 8 pairs of socks
  • Baseball cap
  • Swimming trunks/costume
  • Swimming cap
  • Arm bands, if you have notified us that they cannot swim
  • Flip-flops
  • Beach towel
  • Sunscreen
  • Lip balm with SPF
  • Insect repellent
  • Medication, if they need to follow some form of treatment

All clothing must be marked with its owner’s name, so that it cannot be lost or misplaced. The supervisors will collect the clothes of the children in their charge, which they will take to the laundry service midway through the camp. Once clean, it will be returned to the children.

Day Camp:

They need to come every day wearing a T-shirt, shorts, a baseball cap and trainers.

They also need to have a backpack containing:

  • Appropriate sports footwear (football boots for artificial turf)
  • Swimming trunks/costume
  • Towel
  • Swimming cap
  • Arm bands, if you have notified us that they cannot swim
  • Flip-flops
  • Sunscreen

It is important that children learn to value hygiene for the sake of those around them.

Parents and educators play a key role in the acquisition of such habits and we at Campus Experience want to contribute to that.

In principle, no because it is all-inclusive. However, there will be occasions when participants will be able to use money, such as to buy souvenirs during the Santiago Bernabéu Stadium tour, excursions around Madrid, etc.

LIt is possible that players will drop in to the Campus Experience and it has actually happened at times in the past, but we cannot guarantee it at any time. Campus Experience does not have access to the players’ diaries and we cannot predict when they will fancy paying the camp a visit.

Participants are housed with participants from the same group and with roughly the same ability level.

The groups are no larger than 20 participants.

The groups are no larger than 20 participants.

Each group of children (20 children) will have two supervisors assigned.

We organise the Real Madrid Foundation Campus Experience. For issues relating to the academy, trials, Madridista Card or membership, please contact the Real Madrid Foundation central office (+34 91 453 29 00).

Yes, every participant will receive a free Real Madrid Foundation kit, along with a photographic memento and a diploma.

As with player visits, we cannot predict when scouts will visit. It is an unpredictable event, which may happen, but we cannot guarantee it at any given time.

The laundry service will be available at the 2 weeks Residential Camp program and will take place on the weekend between both weeks. Monitors will collect each participant’s clothes and take them to the laundry where they will be washed and, once ready, clothes will be returned to participants

We have 24-hour supervision and security available at the accommodation.

The organisation arranges for the services of a photographer. Their job is to take photos of day-to-day life at the camp, so they will take photos at their discretion, to give an idea of what the activities and training are like. Unfortunately, not all of the children will appear in this type of photo. Whether or not they are shown will actually be down to luck because the purpose is to show day-to-day life, not pick out particular individuals.

We leave the personalised photos for the gatefold diploma that we give to each child when the complete the camp. These photos are portraits and every child will have two individual photos and one group photo (they are given the gatefold diploma on their last day at the camp).

To guarantee children’s safety and the correct running of the campuses, parents will not be allowed, under any circumstances, to visit the participants throughout the entire running time of the campuses.

  • a. In the case of the internal 2-week campuses, the activities to be carried out during the weekend between them is a visit to the Santiago Bernabéu Tour and a sightseeing tour of Madrid.
  • b. In the case of the 1-week programs joined consecutively (without being a fortnight), the activities to be carried out will depend on the number of children that remain on campus. In principle it is a weekend of rest during which they will be supervised by our staff 24 hours a day and during which different recreational activities will be carried out.

Campus Experience can provide the invitation letter to those participants requiring it (we are banned from drafting an invitation letter in the name of any adult). In order that we can do so, it is necessary for the participant to have completed registration, made payment in full and that all their documentation is in order. The organisation has a period of between 48 and 72 hours in which to send this letter to the participant’s tutor (should that period not be available, Campus Experience will not be liable for the consequences of any such action and therefore no amount already paid will be refunded).

The health insurance is intended to guarantee emergency medical assistance corresponding to accidents occurring in the development of campus sports activities.

As a consequence, such insurance will never cover common illness, dental problems (as indicated above, they will be given emergency medical assistance required by the participant, but won’t be carried out the replacement or reconstruction of parts), loss or breakage of orthoses or prostheses of any participant (glasses or glasses, hearing aids, corrective insoles, shoes or special shoes, dental devices, …)

The insurance of each participant will be valid during the development of the enrolled program (The coverage of the health care provided will be valid during the three months following the end of said program as long as it is a direct cause of accidents that occurred during the campus period and included in the contracted policy)

In case of needing rehabilitation and / or physiotherapy the conditions are:

  • Be prescribed by the doctor who discharged the hospital for the duration of the campus.
  • It will not exceed 5 sessions. (must be prescribed maximum 3 months after the completion of the participant’s campus).
  • The treatments must be carried out in SANITAS centers.

Only services in the following hospitals will be covered:

  • Sanitas Las Moraleja Hospital
  • Sanitas La Zarzuela Hospital
  • Clinic Center
  • Monteprincipe Hospital
  • Virgin of the Sea
  • Milenium Alcorcón Medical Center

Insurance exclusions:

  • Common disease.
    * For common illness, each participant is requested documentation in order to have these needs covered.

    • Spanish participants residing in Spain: they will have their social security, so the necessary documentation is requested, in order to use it in case of emergency.
    • participants resident in Europe: they will have their European health card that covers what is marked by it.
    • Participants residing in the rest of the world: their health or travel insurance is requested in order to be covered in a common illness situation.
  • Assistance costs (pending surgical interventions, rehabilitations …) derived from a disease prior to the start of the campus.
  • Any medical assistance that is not related to the sport.
  • Injuries caused intentionally by the insured.
  • Injuries derived from aggressions, quarrels or conflicting acts.
  • Traffic injuries
    * If there is a traffic accident, the injuries derived from it will be covered by the insurance company of the transport company under its mutuality.
  • Hernias of any kind.
  • Pathological processes
  • Psychic consequences, mental alienation, drunkenness …
  • Transfers that aren’t urgent.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the Spanish regulations in force, we hereby inform you that these personal data will be included in the Data Protection System of Fundación Real Madrid with Fiscal Identification Code (CIF) G81828493 and address at Avenida de las Fuerzas Armadas 402, 28055, Madrid. The purpose of the processing will be to manage your participation in the Campus Experience of the Fundación Real Madrid, in which you enrol, including managing payment and/or charging, managing complementary activities and managing the insurance policy associated with the activity.

The personal data we process at FUNDACIÓN REAL MADRID come from the data subject themselves

The data will be kept for the duration of the consent or, where appropriate, the legal time established for each of the legal obligations that arise out of the processing for which consent has been given.

The legal basis for the processing of your data is the agreement in the enrolment for the Campus Experience of the Fundación Real Madrid. The data may only be used for the purposes stipulated under the previous heading, in accordance with the principles of transparency and of limitation of purposes.

The data may be transferred to Sanitas and to other insurers, if any, in order to include you in the insurance policy for the activity. Furthermore, if necessary, the data may be transferred to Real Madrid C.F. and to the Universidad Europea de Madrid (UEM) to control access to the facilities (sports facilities, living quarters, swimming pool, etc.) as well as to all those external entities which are necessary for the successful running of the Fundación Real Madrid Campus Experience. In order to create the audiovisual content for Fundación Real Madrid, there may be in some cases Data Processors who participate in designing or creating the content for the Fundación Real Madrid and whose legitimation for the processing is in the consent to the processing of the personal data, including images and/or voices. The data may also be transferred to the Spanish tax authorities and other institutions in order to comply with the regulations in force on fiscal and legal matters.

According to the terms established in the regulations on data protection, you may revoke at any time the authorisation given to process and transfer the personal data, and exercise your rights of access, rectification, objection, limitation, erasure and portability and your right not to be the subject of automated decisions by writing to Fundación Real Madrid (Avda. de las Fuerzas Armadas 402, 28055, Madrid) or contacting it by email: cumplimientocampus.fundacion@corp.realmadrid.com

We hereby also inform you of your right to file a complaint with the supervisory authorities (the Spanish Data Protection Agency, or Agencia Española de Protección de Datos).

GENERAL TERMS AND CONDITIONS:

For the benefit of both participants and their families, details are given below of a basic internal regime, which ensures the successful and optimum running of the Fundación Real Madrid Campus Experience. Failure to comply with the regime can lead to sanctions or expulsion.

  • Respect the timetables.
  • No behaving in ways that may be harmful to other participants.
  • No smoking or drinking alcohol.
  • No mistreating the facilities.
  • No mobile use.
  • No removing or using other people’s property without permission.

In addition, you are hereby informed that the Fundación Real Madrid has a compliance programme and its Code of Ethics and Good Governance is one of the main pillars of the Criminal Risk Management System. This code contains the values and guidelines which must govern our activity and which are based on the principles of responsibility, integrity, transparency and corporate ethics and which are applicable to all the employees, associates and third parties who have any type of relationship with the Fundación Real Madrid. In addition, you are hereby informed that any actions, conduct or behaviour which is contrary to the law and/or to the code of ethics which you are aware of may be reported in a confidential manner through the following link: https://fundacionrealmadrid.intedyacloud.com/canal_denuncias/.

You are hereby informed that healthcare in the event of an injury or accident during the sporting activity is covered through a private insurance policy with Sanitas (see further below) exclusively at the centres provided in the information. The Fundación Real Madrid will not cover any amount in centres which have not been authorised by the insurer, or any beneficiaries other than the students or any other causes or any medical complaints which are unrelated to the activity in which the user is enrolled. The Fundación Real Madrid recommends the use of glasses approved for sport and it will not pay for any non-approved glasses which break during the activity.

This policy and conditions is in conjunction with all the information included in the cancellations policy, frequently asked questions and other information provided through the through which enrolment is carried out, as well as in the rest of the documentation about the Fundación Real Madrid Campus Experience which may be furnished, and compliance with and acceptance of which is mandatory.

———

Information about the Sanitas emergency policy:

Rights and obligations of the insureds.

Below we provide a summarised explanation of the rights and obligations of the emergency healthcare coverage insurance policy in case of accident (hereinafter, the “Insurance Policy”) without prejudice to having the Fundación del Real Madrid as the holder of the policy at the disposal of the insureds, and the general and individual terms and conditions of the Insurance Policy which state in detail the scope of the insured cover with its limits and exclusions.

1.- Applicable legislation: The Insurance Contract Act 50/1980 of 8 October, Royal Legislative Decree 6/2004, of 29 October, approving the revised text of the Private Insurance Management and Supervision Act and its implementation regulations (Royal Decree no. 2486/98 of 20 November).

2.- Insured group: The participants enrolled in the Campus Experience of the Fundación Real Madrid (hereinafter, the “summer campus”) and provided the identifying data necessary to register the participant as an insured have been communicated by Fundación Real Madrid to Sanitas.

3.- Insurer: SANITAS S.A. DE SEGUROS (hereinafter, “SANITAS”) registered on the Special Register of Insurers of the Spanish Ministry of Economics and Finance under registration code C-320, and under the supervision of the General Directorate of Insurance and Pension Funds.

4.- Insured cover:

4.1.- EMERGENCY HEALTHCARE due to accidents occurring during the execution of the activities will be provided necessarily at one of the Hospitals authorised by SANITAS for the purpose, specifically: HOSPITAL SANITAS LA MORALEJA, HOSPITAL SANITAS LA ZARZUELA, CLÍNICA CEMTRO, HOSPITAL MONTEPRÍNCIPE, VIRGEN DEL MAR and MILENIUM CENTRO MEDICO ALCORCON.

4.2.- Whenever necessary by virtue of the seriousness of the injury, medical transportation through the ambulance service authorised by SANITAS, from the place where the injury occurred to one of the healthcare centres stated in the previous paragraph.

5.- Exclusions: Those expressly stipulated in the general terms and conditions of the Insurance Policy, specifically:

a) Healthcare costs (pending surgical interventions, rehabilitation, etc.) deriving from injuries that pre-existed the signing of this contract or resulting from an illness.

b) Dental care of any type.

c) Any medical-healthcare assistance relating to specialities which have no direct relationship with the accidents covered by this contract.

d) Injuries caused intentionally by the Insured, suicide or attempted suicide and voluntary mutilation.

e) Any injuries and consequences deriving from assaults, fighting and the committing or an attempt to commit criminal acts, with the active intervention of the insured.

f) Responsibility for healthcare by SANITAS due to injuries suffered in Traffic Accidents is expressly excluded.

g) Injuries occurring during a state of insanity, manifest drunkenness or under the effect of narcotic drugs.

h) Hernias of any kind, lumbar pain, dorsalgia, cervicalgia and muscle tears that are not a consequence of that described as the definition of the cover included in this policy, in accordance with the provisions of the preceding clauses.

i) The pathological processes deriving from eating food that is in an unsafe condition.

j) Psychological consequences of any type.

k) Under no circumstances are relocation expenses and non-hospital stays insured. Except when it involves emergency transfers from the Escuela Deportiva sports school to the hospital facility at the moment when the accident covered by the policy occurs.

l) Possible new complementary diagnostic or therapeutic techniques that are gradually appearing within the spectrum of care of Medicine. In any case, SANITAS will incorporate them into the contract when their usefulness and effectiveness have been proven, this being understood to mean when at least they have become of common use in the hospitals of the Spanish National Health System.

m) Any accidents which occur prior to the effective date of this insurance contract are excluded from the cover, as is all the care arising directly or indirectly out of the accident.

n) Any type of rehabilitation and/or physiotherapy treatment, except that prescribed by a SANITAS doctor as a result of the sports accident and for up to a maximum of three months following the accident.

6.- Manner of providing the services: The healthcare will be provided in the following manner:

a) The care will be provided exclusively at the following hospital facilities: HOSPITAL SANITAS LA MORALEJA, HOSPITAL SANITAS LA ZARZUELA, CLÍNICA CEMTRO, HOSPITAL MONTEPRÍNCIPE, HOSPITAL VIRGEN DEL MAR and MILENIUM CENTRO MEDICO ALCORCON.

b) Each time that any type of care is required, the insured must identify themselves and provide the documentation required for that purpose by the facility or SANITAS.

c) For all care that is not emergency care, the insured must request authorisation from SANITAS.

d) Insureds who, while on medical leave, participate in any sporting activity and require medical assistance stemming from such participation are automatically excluded from the cover of this contract.

e) The examinations, surgical interventions and/or rehabilitation treatment may only be prescribed by the doctors included in the SANITAS list of authorised healthcare providers and who provide their professional services at one of the hospital facilities specified above.

f) The Insured will not be required to pay any sums whatsoever upon being assisted by the doctors or services authorised by SANITAS and will report to SANITAS any irregularities that occur in this respect.

g) Under no circumstances must the Insured visit either simultaneously or successively two doctors with the same speciality for the same reason or condition without prior authorisation from SANITAS.

7.- Duration of the insured cover.

The duration of the Fundación Real Madrid Campus Experience in which the insured is enrolled and participates.

The healthcare provided in the three months immediately following the date of expiry of the policy will also be covered, provided that the healthcare consists of rehabilitation and/or physiotherapy sessions and is directly related to accidents occurring during the period of validity of the policy which had been reported and were covered during the aforementioned period of validity. In the event that the insured requires any type of rehabilitation and/or physiotherapy treatment, this must have been prescribed by the doctor who discharged the insured from hospital during the period of cover of this policy. Under no circumstances will said treatments be covered once the aforementioned three-month period has lapsed nor will they exceed five sessions. Any care which is covered by the policy must be given at the facilities designated by SANITAS. In the event that the insured needs any type of care beyond the care covered in this policy, it

8.- Means of complaining

The Spanish State is responsible for supervising the activity of Insurers; this supervision takes place through the General Directorate for Insurance and Pension Funds at the Ministry of the Economy and Business.

In the event of any type of complaint about the insurance contract, the Policyholder, Insured, Beneficiary, Harmed Third Party or successor in rights of any of the above must address their complaint to the Insurer’s Complaints Department (Departamento de Reclamaciones del Asegurador) to be resolved, by writing to calle Ribera del Loira nº 52 (28042 Madrid) (Departamento de Reclamaciones). The latter will acknowledge receipt in writing and issue a formal reasoned resolution in writing within the maximum legal term of two months from the date of submission of the complaint.

Administrative claims proceedings may also be initiated with the Claims Service of the General Directorate of Insurance and Pension Funds. For this purpose, the claimant must substantiate that the term of one month stipulated for the resolution of the complaint by the Complaint’s Department at Sanitas has elapsed or that the complaint has been rejected.

In all cases, the claimant may also turn to the competent courts.

9.- Personal data processing.

The personal data of the insureds will be transferred by the Fundación del Real Madrid in its capacity as policyholder to SANITAS which will include them in an automated file for the effectiveness of the contractual relations and to attend to any claims which may be filed. If the FUNDACIÓN and the insured do not accept the inclusion of their data in these files and subsequent processing thereof, it will not be possible to render the insurance contract effective. The data of the insured relating to services which are covered by the policy may be communicated by SANITAS to the FUNDACION, as policyholder, provided that these are strictly necessary to manage the contracted insurance policy, respecting the principles of minimisation of data stipulated by the GDPR.

As regards the personal data processed by SANITAS, we hereby inform you:

Data controller: SANITAS, SOCIEDAD ANÓNIMA DE SEGUROS, (Sanitas), with registered offices at Calle Ribera del Loira, 52, 28042 Madrid, Spain. In addition, SANITAS has a Data Protection Officer (hereinafter, “DPO”) whom the Insured or the Insured’s representative can contact through the email address “dpo@sanitas.es” or at the aforementioned postal address, in the event of any queries or needs they may have regarding data protection.

Purpose: Your personal data, including your health information, will be processed with the following purposes:

a) Formalising, developing and implementing the insurance contract;

b) Providing and covering the health care service covered by the insurance contract, being able to request and obtain information about your health from the healthcare professionals;

c) Researching in order to design healthcare models covered by the insurance contract;

d) Offering and managing the insurance contract healthcare and prevention programmes;

e) Managing the actuarial risk in order to carry out a statistical-actuarial analysis to determine associated risk as well as for assigning tariffs;

f) Complying with any mandatory legal obligations corresponding to Sanitas, including among others those relating to legislation on insurance, tax laws and data protection regulations;

g) Analysing your interests and needs based on the data provided by you, including but not limited to health data, personal data that have been generated as a result of the service provided by Sanitas and those obtained through different means;

h) Sending commercial communications via any channel, including electronically, by Sanitas and/or any entity of the Sanitas group;

i) Carrying out anonymisation and pseudonymisation procedures on your personal data, for scientific or statistical purposes;

Legitimate basis: for purposes (a), (b), (c), (d), the legitimate basis for the processing is the performance of the insurance contract; for purposes (e) and (f), the legitimate basis is compliance with the legal obligations applicable to Sanitas; for purpose (g) the legitimate basis is the legitimate interest of Sanitas; for purpose (i), the legitimate basis consists of scientific and/or statistical research ends; for purpose (h) the legitimate basis is your consent, as detailed in the Additional Information.

Recipients: Group companies and third-party collaborating companies when necessary for the effective rendering of the service as well as, where appropriate, public administrations and other bodies in the exercise of their competences. In addition to the above, access to your personal data may be given to data processors to fulfil the purposes described in this document. In the event that these transfers or accesses involve an international transfer of data, this will have sufficient guarantees in accordance with regulations.

Rights: To access, rectify and erase the data, as well as other rights, as explained in the Additional Information. Additional information: you will find information regarding the processing of your personal data at https://www.sanitas.es/RGPD.html

Identification of the Data Controller:

  • Identity: FUNDACIÓN REAL MADRID
  • Address: Avda. de las Fuerzas Armadas 402, 28055, Madrid (Spain)
  • Telephone: 91 453 29 00
  • Email: correo.fundacion@corp.realmadrid.com
  • Data Protection Officer: Persevera, S.L.U. represented by Manuel del Palacio. His contact details are mdp.dpo@perseveragrupo.com o Príncipe de Anglona, 5, 28005 Madrid.

Purpose of processing:

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and the Spanish regulations in force, we hereby inform you that these personal data will be included in the Data Protection System of Fundación Real Madrid with Fiscal Identification Code (CIF) G81828493 and address at Avenida de las Fuerzas Armadas 402, 28055, Madrid. The purpose of the processing will be to manage your participation in the Campus Experience of the Fundación Real Madrid, in which you enrol, including managing payment and/or charging, managing complementary activities and managing the insurance policy associated with the activity.

Furthermore, below you will be able to give your consent to the processing and transfer of the data identifying you.

In the case of capturing and processing the image and/or voice of the beneficiary, in accordance with Spanish Organic Law 1/1982, of May 1982, on Civil Protection of the Rights to Honour and to Personal Privacy and Image Rights, you, or where appropriate your legal representative, must give your express consent by marking the corresponding box in consents to enable Fundación Real Madrid to record your image and/or voice, as a result of promotional activities of the Fundación Real Madrid, which can be published on social networks and in different media (TV, radio, internet, video, etc.) and other channels such as magazines, reports, brochures, advertisements, advertising posters, etc. of Fundación Real Madrid. You are hereby informed, for the purposes of the aforementioned Spanish Organic Law 1/1982, that the consent of minors and legally incapacitated persons must be provided by the latter themselves if their level of maturity permits, in accordance with civil legislation. In other cases, consent must be granted in writing by their legal representative, who will be obliged to inform the Public Prosecutor’s Office of the planned consent in advance. A refusal by the affected party, or where appropriate by their legal representative, to consent to the recording of their voice and image and the processing of these data automatically signifies the inability to participate in any recordings or taking of images that may be done by Fundación Real Madrid.

The data will be kept for the duration of the consent or, where appropriate, the legal time established for each of the legal obligations that arise out of the processing for which consent has been given.

Legitimation for the processing of your data:

The legal basis for the processing of your data is the agreement in the enrolment for the Campus Experience of the Fundación Real Madrid.

The data may only be used for the purposes stipulated under the previous heading, in accordance with the principles of transparency and of limitation of purposes.

Communication or transfer of data

The data may be transferred to Sanitas and to other insurers, if any, in order to include you in the insurance policy for the activity. Furthermore, if necessary, the data may be transferred to Real Madrid C.F. and to the Universidad Europea de Madrid (UEM) to control access to the facilities (sports facilities, living quarters, swimming pool, etc.) as well as to all those external entities which are necessary for the proper running of the Fundación Real Madrid Campus Experience. In order to create the audiovisual content for Fundación Real Madrid, there may be in some cases Data Processors who participate in designing or creating the content for the Fundación Real Madrid and whose legitimation for the processing is in the consent to the processing of the personal data, including images and/or voices. The data may also be transferred to the Spanish tax authorities and other institutions in order to comply with the regulations in force on fiscal and legal matters.

Rights:

According to the terms established in the regulations on data protection, you may revoke at any time the authorisation given to process and transfer the personal data, and exercise your rights of access, rectification, objection, limitation, erasure and portability and your right not to be the subject of automated decisions by writing to Fundación Real Madrid (Avda. de las Fuerzas Armadas 402, 28055, Madrid) or contacting it by email: cumplimientocampus.fundacion@corp.realmadrid.com

We hereby also inform you of your right to file a complaint with the supervisory authorities (the Spanish Data Protection Agency, or Agencia Española de Protección de Datos).

Origin:

The personal data we process at FUNDACIÓN REAL MADRID come from the data subject themselves.

Contact details

If you have any queries or problems, do not hesitate to contact us:

inscripcion@campusexperiencermf.com
+34 912 775 988

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